A cochlear implant is a surgically implanted electronic device that provides access to sound for individuals with severe to profound hearing loss who receive little to no benefit from traditional hearing aids.
At Savannah Speech & Hearing Center, our audiologists evaluate, program (map), and manage the audiologic care of patients using cochlear implants.
If you believe your hearing loss may be severe enough to benefit from a cochlear implant, we encourage you to schedule a Cochlear Implant Evaluation. Please note: A doctor’s referral is required before we can schedule this evaluation.
Important Note
We only provide audiologic care for patients using Cochlear Americas cochlear implants.
If you use a cochlear implant from another manufacturer (e.g., MED-EL or Advanced Bionics), please reach out directly to your manufacturer for support and a list of local providers.
Support for Cochlear Americas Patients
For hardware support: including replacement parts (e.g., coils, magnets), lost or broken components, batteries, and troubleshooting—please contact Cochlear Americas Customer Service directly:
- Phone (V/TTY): 1-800-483-3123
- Online Store & Live Chat: Cochlear Americas Online Store
Note: First-time users must register to access the Cochlear Online Store. Logins are required for return visits.
Savannah Speech & Hearing Center continues to provide in-center support for mapping and programming. For those services, please contact us directly.
Contact Us
Email: LAlvarado@SpeechAndHearingSav.org
Phone: (912) 355-4601 0r (912) 214-3156 for Spanish.